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Turnaround Search Result

Monday, August 20, 2007

Managing for a Downturn

The recent tightening of the credit markets has created a short term loss of confidence in the global markets. Companies have been inclined to ask how exposed are their business and should they be concerned with the long term impact of the current market situation.

As negative influences to the market usually have a trickle down effect the real impact to businesses in all sectors will be felt in the months ahead. Through actively understanding key warning signs and actioning strategies to sustain business performance, companies have an opportunity to improve their financial positions, market share and future prospects.

Although the following register of key warning signs is not exhaustive, it will assist companies to determine future strategies and mitigate risk going forward. There are many reasons which may cause a business to decline both internally and externally.

Internal factors are the ones management can control. The main internal factors include – high leverage on the balance sheets, loss of key staff, no clear succession plan, uncontrolled operating costs and narrow product offerings.

High leverage on the balance sheet – a company which is highly geared is exposed to tightened lending and higher interest rates on borrowings. In a low product margin environment or cashflow crisis the knock on effect can be severe.

Loss of key staff – the departure of a knowledge based staff member who understands the organisation and effectively communicates to superiors and reports has a destabilising effect on operations and can lead to the exit of other staff.

No clear succession plan – as the baby boomer generation ages the need for a planned leadership transfer can leave many organisations without a strong chief executive if the current head departs prematurely.

Uncontrolled operating costs – The erosion of margins, ineffective systems for tracking spending, and a lack of accountability will not only stifle a company’s growth but may also trigger a collapse if coupled with other negative factors.

Narrow product offerings – The erosion of a business’s primary market has the potential to seriously impact the company.

External factors are the ones which management cannot control. External factors include changes to economic conditions, competitors, government policy, social trends, and technology.

Economic Conditions – inflation, decreased demand for products and/or services, interest rate movements, currency fluctuations and credit pressure amongst others. Negative economic conditions can rapidly affect a business and exacerbate weaknesses in the organisation. All too often being prepared for a downturn is low on the priorities of management teams; however putting systems in place to enable identification of issues early can be effective to withstand a downturn.

Competitors – the emergence of low cost producers, foreign player in the market, merger of rivals, a competitor introducing a new product range, new company with an innovative business model entering the market. All companies need to keep an eye on their competitors - failure to do so will undoubtedly lead to loss of market share and potentially put the business at risk.

Government Policy – taxation, workplace relations, pollution control, product safety and consumer protection. Whilst these factors undoubtedly impact on businesses they will rarely, if ever, cause a well managed business to fail.

Social trends – changes in lifestyle, employee expectations, composition and attitude changes of a population. Although ever changing, a reasonable well managed company will be able to keep abreast of relevant social trends to ensure that they can react as the changes become apparent.

Technology – cost, disruption to operations, user awareness and understanding, utilisation, and training. The rapid changes in technology over the past twenty or so years has led to advances in materials, processes, techniques and has impacted nearly every company’s business model. In a period of rapid change management need to keep abreast of advances in technology to ensure that they are implementing best practice.

In our experience most causes of business failure are the result of management’s continued reaction to unfavourable internal or external factors. Good management has the ability to identify the key warning signs or engage a specialist firm to conduct a strategic review of the business and implement effective strategies to positively realign the company’s performance.

More often than not good management recognise when their business is in decline before it becomes a long-term issue. They can accept there is a need for effective solutions which rapidly improve the performance of their business and take the necessary steps to resolve the issue.

If you would like to discuss this topic in more detail please contact us for a confidential discussion.

Regards,

Michael Fingland
Managing Director
M +61 407 226 968
T +61 7 3229 5750
F +61 7 3229 5765
Level 5, 247 Adelaide StreetBrisbane QLD 4000
mfingland@vantageperformance.com.au

Wednesday, August 15, 2007

WHY BUSINESS UNDERPERFORM


Why Businesses Underperform
There are many reasons why businesses fail to reach their full potential.
The following is a brief summary of the major causes of underperformance.
Lack of a detailed business plan or the plan is out of date. Research suggests that businesses with a working business and marketing plan achieve 63% higher revenue growth and 58% higher profit growth that those who don't have a detailed plan. The business plan should be updated at least every 6 months.
Lack of an integrated profit and loss, cash flow and balance sheet forecast. Every business should have one and it should be updated every 2 to 3 months.
Lack of a rolling weekly cash flow forecast. Ideally, this forecast should cover 10 to 12 weeks and be updated every Monday.
Poor management of working capital (trade debtors, stock and trade creditors). Businesses that are growing rapidly can quickly come unstuck if they don’t aggressively manage their working capital.
Inadequate review of the key performance indicators (KPI’s) of the business. We regularly conduct KPI audits and recommend the appropriate suite of “pre-performance” and “post-performance” KPI’s and controls that should be monitored on a daily, weekly and monthly basis.
Failing to adequately review trading results every month. Many small to medium business owners only review their trading results every 3 months or their accounts are 2 to 3 months behind. Given that it often takes a few weeks to implement new strategies and then 60 days for these to impact on cash flow, the total time to turn the business around has then become 6 months. 6 months is a long time in business and can be the difference between succeeding and failing.
"Buying" sales without understanding the true impact on margins and cash flow.
Management spending too much time working "in" the business and not enough time working "on" the business. Management need to implement controls and delegate certain key tasks to allow them to spend sufficient time on business strategy and protecting the business that they have spent so much time building.
Failing to seek professional advice "early".
Loss of key management. How adequate is your employee incentive scheme?
Loss of a key customer. Is your business overexposed to 1 or 2 major customers?
Inadequate/Inflexible loan facilities. Businesses can quickly outgrow their finance facilities and therefore, they should be reviewed at least every 12 months.
If you would like to discuss these in more detail please feel free to contact us.
Regards,
Michael Fingland
Managing Director
M +61 407 226 968
T +61 7 3229 5750
F +61 7 3229 5765
Level 5, 247 Adelaide StreetBrisbane QLD 4000
mfingland@vantageperformance.com.au
http://www.vantageperformance.com.au/rss/podcast.xml



Vantage Performance
Turnaround Management Specialist

Employee Incentive Programs – How Does Yours Compare?

Is your business lacking suitable employee incentives? Are you at risk of losing a high-achiever?

Research shows that a significant percentage of employee resignations result from a feeling of not being properly recognised or rewarded.

Whilst remuneration plays a big part toward employee satisfaction, general working conditions, leadership, team motivators, morale and workplace health and safety all contribute.

There are three areas within a traditional incentive program:

Incentive Loyalty Reward

Incentive’ programs are designed around key performance drivers and are specifically targeted to spike sales. ‘Loyalty’ programs are just that – those that are allies are recognised for desired workplace behaviour and ‘reward’ programs raise the bar on key performance indicators (KPI’s). If you don’t already have KPI’s as part of your performance review this is a great way to ‘launch’ new company standards and expectations whilst recognising those that strive to achieve them.

The success of these programs is in the fulfilment. If an employee meets all the criteria to be rewarded and recognised then the prize should be distributed without haste. It is essential to either delegate this to a strong administrator or distribution person within your company or outsource.

Studies show that employees can be grouped into the following categories:

Allies: those that see themselves working with management for a common good – and want to be there!

Habituals: those who come to work as it suits their lifestyle and or financial needs.

Opportunists: those who are there for ‘what they can get’.

Deceivers: there to trick their employer about their performance and achievements in order to maintain stable employment and ‘fly under the radar’.

Your workplace needs a high percentile of allies, medium percentile of habituals and if your company is built on high bonus sales structures throwing some opportunists into the mix doesn’t hurt. What we don’t want is the deceiver. Deceivers will be highlighted when you put a recognition and performance program in place.

The keys to a successful incentive program are as follows:

Seek input from your leadership group on the types of incentives/rewards that will really work and motivate your staff.

Be transparent. A “bonus pool” based on profit will not work if you are unwilling to share the full financial results of the company. You need to avoid any perception that the targets can be manipulated.

Use stretch targets. If they are set at appropriate levels then the program will be self funding.

Make the KPI’s measurable! Staff need to know if they have met their goals and if not, why not.

If you would like to discuss these in more detail please feel free to contact us.

Regards,

Michael Fingland

Managing Director

M +61 407 226 968

T +61 7 3229 5750

F +61 7 3229 5765

Level 5, 247 Adelaide StreetBrisbane QLD 4000

mfingland@vantageperformance.com.au

http://www.vantageperformance.com.au

http://www.vantageperformance.com.au/rss/podcast.xml



Vantage Performance
Turnaround Management Specialist

Turnaround Management – An Overview

The purpose of turnaround management is to:


Determine if a business is still viable or what is required to restore viability
Develop and implement a turnaround management plan
Rebuild key stakeholder support
Restore shareholder value

What's Involved in Turnaround Management

A review of operations and financial performance (ie. P&L, BS, Cash Flow, finance systems and controls etc.)
Development of revenue enhancement &/or cost reduction plansCash flow and working capital management (debtors, creditors, stock)
Critical assessment of management team, business plan and forecasts
Assessment of appropriate debt structure and bank security issues
Assistance and advice on the sale of a business or division etc.Assessment of other corporate finance alternatives such as buying a competitor etc.
Development, implementation and monitoring of the turnaround strategy
Project managing the turnaround strategy
Possible Outcomes of a Turnaround Management Process

The following is a summary of the typical outcomes of a turnaround management process:
Streamlined, viable business
Bank agrees to support the restructuring plan
Sale of the business or of non core assets
Merger or acquisition of a competitor
Debt facilities are refinanced with another bank
Adequate controls are put in place to manage the business
Restored shareholder value

In summary, if steps are taken early to address the causes of underperformance then appropriate measures can be put in place to develop and implement a successful turnaround management strategy.

If you would like to discuss the key elements of a succession plan in more detail please feel free to contact us.


Regards,

Michael Fingland

Managing Director


M +61 407 226 968
T +61 7 3229 5750
F +61 7 3229 5765
Level 5, 247 Adelaide StreetBrisbane QLD 4000


http://www.vantageperformance.com.au/
http://www.vantageperformance.com.au/rss/podcast.xml

Turnaround Insights - Overview of Turnaround Management


TURNAROUND MANAGEMENT - TURNAROUND INSIGHTS
Vantage Performance is a specialist turnaround management and performance improvement firm. We identify the key drivers of a business and implement sustainable turnaround strategies which rapidly improve the performance of a business.

Performance Improvement

Strategic business reviews, Financial performance analysis, Business and succession planningSales and marketing initiatives,Working capital and funding strategies, Key performance indicator reviews, Financial modeling / cash flow forecasting, Cost reduction initiatives, Acquisition and vendor due diligence, Employee incentive programs.

Turnaround Management

Strategic business reviews, Cash flow and working capitalmanagement, Debt restructuring, Stakeholder management, Business planning and strategy, Restructuring of operations, Acquisition and vendor due diligence, Solvency advice.

Funding Solutions

Debt and equity funding solutions, Deal negotiation and strategy forparties putting forward Deed of Company Arrangement proposals

Our People:

Michael Fingland

Managing Director

Michael has extensive experience in the performance improvement and corporate restructuring industries.He has conducted numerous engagements across a range of industries including transport, retail, manufacturing, pharmaceutical, earthmoving, construction, printing and professional services amongst others.

Qualifications:

Chartered Accountant, Bachelor of Business

Theodora Le Souquet

Senior Executive

Theodora has worked extensively in the areas of performance improvement and International marketing strategy.She has effectively implemented marketing, employee and strategic initiatives in Australia, France and the United States.She has extensive experience managing projects for corporate, not for profit and government organisations.

Qualifications:University of Arizona, double major, BSc Political Science focus Federal Government, Protocol and BSc French focus French Civilization

If you would like to discuss these in more detail please feel free to contact us.

Regards,
Michael Fingland

Managing Director

M +61 407 226 968

T +61 7 3229 5750

F +61 7 3229 5765

Level 5, 247 Adelaide StreetBrisbane QLD 4000

http://www.vantageperformance.com.au

http://www.vantageperformance.com.au/rss/podcast.xml